Last Updated: 24 August 2026
At UVWEBTECH, our services involve customised design, development and creative work. Therefore, refunds and cancellations are subject to the terms mentioned below.
1. Advance Payments
Advance or booking payments are generally non-refundable once project work has started, as they cover planning, time and resources allocated to the project.
2. Cancellation Before Work Starts
If a project is cancelled before work begins, a refund may be considered depending on the circumstances and any costs already incurred by UVWEBTECH.
3. Cancellation After Work Begins
Once design, development or other project work has started, payments are generally non-refundable. Completed work and applicable third-party costs may be deducted where applicable.
4. Additional Work
Requests outside the agreed project scope, including additional pages, features, designs or major changes, may be charged separately and are not eligible for refund once completed.
5. Third-Party Costs
Payments for domains, hosting, premium themes, plugins, apps, software, licences or other third-party services are generally non-refundable and are subject to the respective provider’s refund policy.
6. Refund Processing
Where a refund is approved, it will be processed through the original payment method where reasonably possible. Processing time may depend on the payment provider or bank.
7. Refund Requests
Refund or cancellation requests must be submitted in writing with the relevant project and payment details. Each request will be reviewed according to the agreed project terms.
